Position Information

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Room Operations Supervisor Natchez Trace State Park
Our Tennessee State Parks are among the most beautiful parks in the United States. We have an outstanding leadership opportunity in a beautiful work environment, while providing oversight of the day to day lodge room operations. Natchez Trace State Park located in Wildersville, TN is a preferred destination for business meetings and conferences as well as a vacation and camping destination for families
Highlighted Responsibilities:
  • Responsible for leading and assisting completion of daily shift requirements for the front desk and housekeeping operations for the Lodge.
  • Manage lodging accommodations using approved property management systems and cabin accommodations through Initio or approved point-of-sale system.
  • Perform front desk associate and night clerk duties when necessary.
  • Work with sales department to maximize revenue.
  • Ensure guest satisfaction by successfully resolving disputes and guest complaints.
  • Supervise, train  and evaluate staff in their job performances.
  • Prepare shift schedules for front desk employees based on projected occupancy levels to best manage overtime.
  • Lead training of the front desk staff to successfully perform front office operation duties.
Position: Room Operations Supervisor Natchez Trace State Park
Organization: Tennessee Department of Environment & Conservation
Location: ,  TN 
United States
Salary: $27,324.00 – $43,470.00
Posting Start Date: 5/3/2021
Date Posted: 5/3/2021
Requirements This position is responsible for leading and assisting the daily requirements associated with front desk duties and housekeeping operations at the Natchez Trace Lodge.  The preferred candidate will have some experience with property management, knowledge of housekeeping operations, working with property management systems for reservations, and experience working with groups in a hospitality environment.  A minimum of an  associate’s degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major is desired.  To apply for this position visit: https://www.tn.gov/careers.

Pursuant to the State of Tennessee’s Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State’s policy to provide an environment free of discrimination and harassment of an individual because of that person’s race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran’s status or any other category protected by state and/or federal civil rights laws.
Status: This listing expires on: 6/2/2021
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Organization Information
Tennessee Department of Environment & Conservation

,  TN 
United States
Tennessee State Parks